Michael Waddell CET Service Supervisor 519.650.2355 X222 MORE >>
Michael Waddell CET
Service Supervisor
As a graduate of Ryerson University in Electrical Engineering Technology and over 20 years experience in manufacturing and Technical Services, Mike possesses a broad range of experience including electrical and mechanical design, manufacturing engineering, computer programming, quality assurance and customer service.
Mike joined Class 1 Inc. in October 2012 as Service Supervisor following a progressive career in the Natural Gas industry. While at Elster-Canadian Meter, Mike held the position of Technical Services & QA Manager and was also a member of the CGA Measurement Committee. Some career highlights include ISO 9000 Certification and Measurement Canada Accreditation, a CSA approved domestic regulator protection device, barcode based data collection and a suite of custom programs for QA and process improvement.
Mike's current focus is to provide exceptional customer service while continuously improving efficiency and response times and minimizing service interruption through Preventative Maintenance programs.
Ken Rutledge Medical Systems Technician 519.502.2169 MORE >>
Ken Rutledge Medical Systems Technician
Ken has spent 20 years in the electric industry as a designer and consultant. He has 17 years experience building, installing, troubleshooting and training in the Mechanical and Medical Gas Equipment field.
Ken joined Class 1 in 2003.
Ed Baratto Medical Systems Technician 519.212.7159 MORE >>
Ed Baratto Medical Systems Technician
Ed graduated from Centennial College in Toronto with a Class 'A' Automotive Technician License. He took his skills to the racing industry where he eventually became a Lead Technician for Commercial Motorsports. Based in Oakville, Ontario, Porsche racing was their primary focus while some NASCAR races were also attended. This occupation kept Ed’s skills sharp as there was no room for error.
As Class 1’s newest Service Technician, Ed brings 7 years of experience on Compressed Air and Vacuum Systems. With his many years of experience, he brings a level of service that exceeds expectations.
Ed’s primary duty at Class1 Inc. is to perform efficient and reliable maintenance and repairs to Medical Gas Systems. Ed utilizes his attention to detail and keen instincts to provide Class 1 Inc. and its customers with the information and skill that the medical industry relies upon in order to prevent any mechanical failures, as again, there is no room for error.
Cida Pardo BA; BBA Service Coordinator 519.650.2355 X220 MORE >>
Cida Pardo BA; BBA
Service Coordinator
Cida received her Bachelor of Arts Degree as well as a Business Degree from Wilfrid Laurier University.
Prior to joining the Class 1 team in 2007, Cida spent 15 years as a Registered Insurance Broker of Ontario holding the designation of a Canadian Accredited Insurance Broker of Ontario – one of the highest designations that one can hold in the field.
Cida joined Class 1 as Project Manager for both Architectural and Mechanical Divisions, has worked in the role of Regulatory Affairs and now is instrumental as the Service Coordinator where her strong organizational skills and willingness to lend her support to her fellow teammates has enhanced the flow of operations at Class 1. Cida provides support to Marketing, Quality Assurance (including QMS), TSSA in-house certification program, Project inventory control, Project Management and Project Administration.
Cida is President of the Social Committee, a certified member of the Joint Health and Safety Committee and plays an integral role in the daily life at Class 1, including implementation of training programs, maintaining employee certifications, as well as serving as a member of the CHES National Conference Organizing Committee.
Osama Elgadi Lead Hand, Systems 519.650.2355 x258 MORE >>
Osama Elgadi Lead Hand, Systems
Osama Elgadi graduated from Conestoga College with a diploma in Electronics Engineering Technologist and Computer Systems in 1999 and Biomedical Electronics from Fanshawe College with a Post Graduate Certification in 2004.
Osama's hands-on experience covers a wide range of assembly, testing, troubleshooting and calibration of electronics, electrical, and electro-mechanical systems.
Osama joined Class 1 Inc. in 2005 as Service Technician and is currently the Systems Lead Hand in charge of assembly of Medical Vacuum and Medical Air systems.
