Career Opportunities

COMPANY

Whether on a Project Management Team or servicing equipment at a customer site, our employees are champions of a dedicated work ethic and continual skills improvement. They thrive in an environment of teamwork with a commitment to exceptional and total customer service. If these are some of the qualities that describe you, then you've come to the right place.

Part of our company culture is to support an enjoyable work experience. Our beautiful building has very large windows on 3 sides that allows natural light in most work areas and a view of a small lake and nature area. In addition we offer the following benefits:

An attractive benefit plan for full-time employees
A lunch room offering a full kitchen that includes free coffee, hot chocolate, tea and fresh fruit
An RRSP matching program for full time employees

Facilities Service Technician-GTA

THE MISSION

Reporting to the Business Line Manager - Aftermarket, this role will be trained to perform Preventative Maintenance and Emergency Servicing on various Medical Gas Supply Systems and their control panels at Class 1 Inc.’s hospital, medical facilities, and other customer locations. This position places a strong focus on presenting a positive attitude to our customers and service team and must have knowledge and technical skills for troubleshooting (by phone or on sites) the repair of mechanical and electrical equipment. After training, this role must also be able to propose and carry out corrective action needed for repair within safety guidelines and on-site protocols for equipment warranty support, maintenance and repair in medical environments.

TRAVEL
The Facilities Service Technician will travel locally to customers throughout the GTA and within Ontario and, on occasion, may need to travel to remote locations across Canada as required.

QUALIFICATIONS

Minimum 2 - 5 years’ experience in the knowledge, concepts, procedures, troubleshooting and repair techniques, for electrical and mechanical systems to diagnose equipment problems and/or failures
Post-secondary degree, diploma, or ticket from an accredited post-secondary or technical/vocational institution (or equivalent experience)
Must have a valid driver’s license and good driver’s abstract (abstract will be required)
Must provide a clean Vulnerable Sector Criminal Record Check
Ability to see with corrected eyesight of 20/20
Ability to lift and carry fifty (50) pounds on a regular basis throughout shift

WHAT DO WE EXPECT FROM YOU?
The successful candidate for this role will have a strong mechanical aptitude, a drive to see how things work, and a practice of taking things apart and putting them back together again. You will be a strong communicator with an understanding that you are the face of Class 1 Inc. in all your interactions with our customers. You will contribute to our overall success not only with your excellent customer service but an entrepreneurial spirit, promoting preventative maintenance agreements and spare parts. You will be able to work effectively independently but also as part of a team when required.

We are committed to equity, inclusivity, and integration in our recruitment and business practices. Accommodation is available to all applicants upon request throughout our recruitment process. Please contact Human Resources at hr@class1inc.com if you require accommodation. We will work with all applicants to accommodate their accessibility needs.

If you think you are the right person for this challenging position which opens to further potential career developments, please submit your application via email to hr@class1inc.com

Applications must be submitted no later than May13, 2022.

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Project Administrator

YOUR MAIN RESPONSIBILITIES

1. Secondary & Mechanical Customer Order Coordination

Assist customers with product inquiries
Take and process customer orders, end to end
Enter customer orders in ERP system and follow up with purchasing if needed
Schedule production and coordinate customer deliveries
Work with engineering on any custom requirements
Attend production meetings as required
Update the production schedule
Tracking and scheduling or shipments in progress
Back-up for the Project Coordinator and Project Manager

2. Coordination of In-House Release for Architectural and Secondary Builds

Enter orders into company ERP system
Request shop drawings from engineering for customer approval (if required)
Field customer inquiries regarding shop drawing questions and approval
Follow up with customer for approval, ship dates and release of job
Prepare customer/project file on server and maintain
Create build, project binder for production
Release project based on required date to production team and purchasing to order
Prepare shipping paperwork
Prepare order for invoicing
Update booked orders in WIP folder when shipped
Coordinate with site delivery, deficiencies and tracking of delivery (with help of account manager)

3. Audit Performance of Orders

Update QMS with actual ship dates for on time delivery targets
Send out customer satisfaction surveys
Collect customer feedback and forward to regulatory for input into QMs system
Authorize returns of products not required upon project close and apply restocking fee if required

WHAT DO WE EXPECT FROM YOU?
The successful candidate for this position will be a self-directed, team player with a positive attitude. You will be organized, courteous, precise, and professional with a ‘customer-first’ mindset in your interactions with customers, team members, and industry peers. A strong ability to adapt and work under pressure is essential. It is essential for the Project Administrator to be able to properly manage customer expectations with the realm of business capabilities yet always strive to find better ways of providing quality and on-time delivery to our customers.

KNOWLEDGE

Proficient in ERP Software (SAP preferred)
Proficient in MS Office Suite (including Excel)
Bilingual in English & French (speaking and writing) considered an asset
Experience in manufacturing considered an asset

The position is based at our headquarters at 565 Boxwood Dr. Cambridge, Ontario, Canada N3E 1A5.

If you think you are the right person for this challenging position which opens to further potential career developments, please submit your application via email to hr@class1inc.com

Applications must be submitted no later than May 27, 2022.

Click here to view the full job posting

Mechanical Systems Design Engineer

YOUR MAIN RESPONSIBILITIES

Create new product design drawings to meet customer requirements
Maintain all standard product design drawings
BOM creation and updates and BOM maintenance for products in serial production
Input BOM to ERP system when new configuration or spare kit required
Update existing manuals and specifications and create submittals for applying new product designs
Lead the part number request process for new part introduction
Maintain and update the mass data in engineering team for different requirements such as shipping/logistic requirements, production, and service
Liaise with production and service personnel to provide technical assistance to maintain production schedules and best practices
Assist in Engineering projects as required

QUALIFICATIONS

Bachelor’s Degree in Mechanical Engineering
Minimum of three (3) years of relevant experience in an engineering or technologist role within manufacturing environment
Valid Driver’s License and clean driver’s abstract may be required
Vulnerable Sector Police Record Check may be required

SKILLS & ABILITIES

Excellent organizational, interpersonal, and problem-solving skills
Excellent oral and written communication
Excellent analytical and problem-solving methodology
Able to collaborate across functions and all levels of organization
Able to coordinate quality assurance programs with technicians and engineering staff
Able to set priorities and handle competing demands quickly and efficiently

Applications must be submitted no later than May 27, 2022.

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